Tasha’s Hair Salon has fewer no-shows thanks to Salonkee’s deposit feature

Tasha, the owner of Tasha’s Hair Salon, runs her salon with passion and dedication. The salon has been established for over 21 years, and she herself has 29 years of experience as a hairdresser. As an independent stylist, she works entirely on her own, ensuring that every client receives personal attention, professional expertise, and exceptional quality.

Natasia Meyer Owner of Tasha's Hairsalon

Joined Salonkee

'22

Employees

1

Years of experience

30

What really helps me reduce no-shows are the deposits you can request through the Payments module. It’s truly fantastic.

Natasia MeyerOwner of Tasha's Hairsalon

Q&A

How did you experience the onboarding and setup with Salonkee?

It went very smoothly, and it was easy to get started afterwards. The only thing is that in the beginning, there are some features you don’t need right away, so you only discover them later. But whenever you contact the team via chat, you always receive quick and professional assistance.

Why did you decide to switch to Salonkee?

I was previously using another provider, but when someone introduced me to Salonkee, I decided to give it a try. Once I saw the differences, I found Salonkee much more user-friendly. With Salonkee, you can adjust the duration needed per client, and the system automatically remembers it for the next visit. That’s very convenient, as some clients need a bit more or less time — that flexibility is a real advantage.

What is your favourite Salonkee tool/feature?

My favorite feature is definitely the option for personalized treatment durations. I also find it very practical that you can easily block specific time slots.

How do your clients feel about booking online?

Many clients tell me they find the system very user-friendly. I’ve also gained a lot of new clients, although most of them find me through Google.

How do you handle no-shows, and has Salonkee helped you reduce them?

Yes, I use SMS reminders, and I’ve already noticed fewer no-shows because of them. But what really helps me the most in reducing no-shows are the deposits through the Payments module — that’s truly fantastic.