# With Salonkee, Scissor Hair Salon Found a **Solution That Works for Both Their Team and Their Clients**

Scissor Hair GmbH Hairdresser & Barbershops

Our hair salon is located in Bern. What matters most to us is that our clients feel comfortable and well taken care of - we focus strongly on quality and personal consultation.

Salome Castella-Wyden Owner of Scissor Hair GmbH

Joined Salonkee

'24

Employees

4

Years of experience

1

The Salonkee platform is **modern, digital, and very easy to use.** It just made sense to switch to a system that works effortlessly for both me and my clients.

### Q&A

**What convinced you to choose Salonkee?**

I found the concept behind Salonkee convincing from the start - the platform is modern, digital, and very easy to use. It just made sense to switch to a system that works effortlessly for both me and my clients.

**What are your three favorite Salonkee features or tools?**

1. The online calendar – because I can see all appointments at a glance and react quickly.
2. The payment system – it’s super practical that everything is integrated in one place.
3. The online booking – my clients love being able to book their appointments anytime they want.

**Do you make use of Salonkee's cancellation policy?**

Yes, we use deposits. It’s hard to say exactly how big the impact is, but I do feel that it helps. Clients seem to take their appointments more seriously, and it makes daily planning easier.

**How was the training you received from the Salonkee team?**

It was great! The team was friendly, patient, and explained everything clearly. I could ask questions at any time, and the onboarding made the start so much easier for me.

**What advice would you give to salons that might still hesitate to switch to Salonkee’s digital software?**

I’d say: just do it! It saves so much time and stress. At first, you might be a bit unsure about making the change, but once you see how smoothly everything works, you’ll never want to go back.