With Salonkee, Scissor Hair Salon Found a Solution That Works for Both Their Team and Their Clients

Scissor Hair GmbH Hairdresser & Barbershops

Our hair salon is located in Bern. What matters most to us is that our clients feel comfortable and well taken care of - we focus strongly on quality and personal consultation.

Salome Castella-Wyden Owner of Scissor Hair GmbH

Joined Salonkee

'24

Employees

4

Years of experience

1

The Salonkee platform is modern, digital, and very easy to use. It just made sense to switch to a system that works effortlessly for both me and my clients.

Q&A

What convinced you to choose Salonkee?

I found the concept behind Salonkee convincing from the start - the platform is modern, digital, and very easy to use. It just made sense to switch to a system that works effortlessly for both me and my clients.

What are your three favorite Salonkee features or tools?

1. The online calendar – because I can see all appointments at a glance and react quickly.
2. The payment system – it’s super practical that everything is integrated in one place.
3. The online booking – my clients love being able to book their appointments anytime they want.

Do you make use of Salonkee's cancellation policy?

Yes, we use deposits. It’s hard to say exactly how big the impact is, but I do feel that it helps. Clients seem to take their appointments more seriously, and it makes daily planning easier.

How was the training you received from the Salonkee team?

It was great! The team was friendly, patient, and explained everything clearly. I could ask questions at any time, and the onboarding made the start so much easier for me.

What advice would you give to salons that might still hesitate to switch to Salonkee’s digital software?

I’d say: just do it! It saves so much time and stress. At first, you might be a bit unsure about making the change, but once you see how smoothly everything works, you’ll never want to go back.