# **Thanks to Salonkee, we don't need a receptionist, saving us significant money.**  
And when you look at everything you get from Salonkee – calendar, cash register system, marketing tools, automations – Salonkee is, for me, the best value for money!

## CENKINZ Salon Hairdresser & Barbershops

**Business + Payments**  
I’m Cenk, 28 years old, and took over our family business a year and a half ago. This led to the concept "Cenkinz." We are very active, especially on social media, and have been working with Salonkee since January 2024 – and we are super happy with it!

Cenk Yesil Owner of CENKINZ Salon

**Joined**: '24  
**Employees**: 9

I’m particularly impressed by the **PIN-based system for tracking everything**, the automated emails, and the many small tools like loyalty points or individual booking rights.

### Q&A

**How did the switch to Salonkee come about?**  
At first, we didn’t want to switch. But then Secqin (a Salonkee sales representative) showed us the features – and they just convinced us. Especially the collaboration in the social media area was a great fit. The start was a bit rocky because we compared many systems, but since the switch, everything has been running smoothly.

**What was the deciding factor for you to choose Salonkee?**  
Definitely the ability to work without a receptionist. That saves huge costs. But also the PIN logins, which allow you to precisely track who did what – and the ability to assign individual staff rights – that’s top-notch.

**Which features do you use the most?**  
I think the automated emails for different treatments are great. Even though we haven’t fully utilized them yet, they are a huge help. The loyalty points are loved by our customers – they can see them in the app and use them for products or additional treatments.

**What’s the customer feedback like regarding online booking?**  
Very positive! Everything is clearly laid out, the package prices are clear, SMS reminders and privacy policy forms work perfectly. Our customers are satisfied.

**How was the onboarding and support?**  
The quick transition made it a bit stressful, but the team – especially Janet and later Jason (Salonkee team members) – supported us extremely well. Someone was always available, even during the holidays. The help with setting up services and email automations was particularly helpful.

**Were you able to reduce no-shows?**  
Yes! With deposits, reminder SMS, and emails, we’ve noticeably reduced no-shows. At first, we only had credit card payments, but now, with PayPal, it’s much more flexible.

**Do you also use other marketing functions from Salonkee?**  
We use email campaigns (e.g., for holidays or discount promotions), promo codes for complaints and special offers for younger customers, and also vouchers – often with a bonus value (e.g., €110 worth for €100 purchase).

**Would you recommend Salonkee – and if so, why?**  
Definitely! I regularly recommend it, both on Instagram and during our seminars. Salonkee saves time, money, and nerves – it doesn’t just replace a receptionist, it offers a complete system. It’s fairly priced and takes our business to the next level.